{"id":6274,"date":"2018-10-30T14:17:21","date_gmt":"2018-10-30T14:17:21","guid":{"rendered":"https:\/\/gioia.qodeinteractive.com\/?page_id=3"},"modified":"2026-02-14T18:55:04","modified_gmt":"2026-02-14T18:55:04","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/ivdesign.shop\/sr\/privacy-policy\/","title":{"rendered":"Politika privatnosti"},"content":{"rendered":"<section class=\"wpb-content-wrapper\"><div class=\"vc_row wpb_row vc_row-fluid\" ><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><strong> General Information<\/strong><\/p>\n<p>This Privacy Policy explains how IVdesign collects, uses, and protects your personal data when you visit and make purchases on the website<a href=\"https:\/\/ivdesign.shop\/sr\/\"> www.ivdesign.shop<\/a>.<\/p>\n<p>Data Controller:<br \/>\nCREATIVE BERRY DOO TOPOLA<\/p>\n<p>Bulevar Vozda Karadjordja 115, 34310 Topola<\/p>\n<p>Registration number: 21118494 | VAT: 109050020<br \/>\nEmail: info@ivdesign.shop | Tel: \u00a0+381 61 222 93 41<\/p>\n<p>By using this website, you agree to this Privacy Policy and the processing of your personal data as described herein.<\/p>\n<p>&nbsp;<\/p>\n<p><strong> Data We Collect<\/strong><\/p>\n<p>We may collect the following categories of personal data:<\/p>\n<ul>\n<li aria-level=\"1\">Basic data (name, surname, address, email address, phone number)<\/li>\n<li aria-level=\"1\">Order and delivery details<\/li>\n<li aria-level=\"1\">Payment information (transaction reference only \u2014 we do not store card numbers)<\/li>\n<li aria-level=\"1\">Website usage information (cookies, IP address, browser type, browsing history)<\/li>\n<\/ul>\n<p><strong> Purpose of Data Processing<\/strong><\/p>\n<p>We process your data for the following purposes:<\/p>\n<ul>\n<li aria-level=\"1\">Processing and fulfilling your orders<\/li>\n<li aria-level=\"1\">Issuing invoices and maintaining accounting records<\/li>\n<li aria-level=\"1\">Customer service and support<\/li>\n<li aria-level=\"1\">Sending updates regarding your order or shipment<\/li>\n<li aria-level=\"1\">Improving our website and user experience<\/li>\n<li aria-level=\"1\">Sending marketing communications (only with your explicit consent)<\/li>\n<\/ul>\n<p><strong> Legal Basis for Processing<\/strong><\/p>\n<p>Your data is processed under the applicable Serbian Law on Personal Data Protection, based on:<\/p>\n<ul>\n<li aria-level=\"1\">Performance of contract (order processing and delivery)<\/li>\n<li aria-level=\"1\">Legal obligations (accounting, tax records)<\/li>\n<li aria-level=\"1\">Legitimate interests (security, fraud prevention)<\/li>\n<li aria-level=\"1\">Consent (for marketing and cookies)<\/li>\n<\/ul>\n<p><strong> Data Sharing<\/strong><\/p>\n<p>We only share data with reliable third parties necessary for providing our services, such as:<\/p>\n<ul>\n<li aria-level=\"1\">Courier services (Post Express) for delivery<\/li>\n<li aria-level=\"1\">Accounting service providers<\/li>\n<li aria-level=\"1\">IT hosting and technical partners<\/li>\n<li aria-level=\"1\">Analytics and marketing tools (e.g., Google Analytics, Meta Pixel)<\/li>\n<\/ul>\n<p>All partners act under confidentiality agreements and comply with data protection regulations.<\/p>\n<p><strong> Data Retention<\/strong><\/p>\n<p>We retain your data only as long as necessary to fulfill the purposes of processing:<\/p>\n<ul>\n<li aria-level=\"1\">Purchase records \u2013 10 years (as required by accounting law)<\/li>\n<li aria-level=\"1\">User accounts \u2013 until deletion by the user<\/li>\n<li aria-level=\"1\">Marketing data \u2013 until consent is withdrawn<\/li>\n<\/ul>\n<p><strong> Your Rights<\/strong><\/p>\n<p>You have the right to:<\/p>\n<ul>\n<li aria-level=\"1\">Request access, correction, or deletion of your data<\/li>\n<li aria-level=\"1\">Request restriction or object to processing<\/li>\n<li aria-level=\"1\">Request data portability<\/li>\n<li aria-level=\"1\">Withdraw consent for marketing at any time<\/li>\n<li aria-level=\"1\">File a complaint with the Serbian Commissioner for Information of Public Importance and Personal Data Protection (www.poverenik.rs)<\/li>\n<\/ul>\n<p><strong> Data Security<\/strong><\/p>\n<p>IVdesign applies strict technical and organizational measures to protect your data \u2014 including SSL encryption, limited access, and secure servers.<br \/>\nCard details are never stored on our systems; all transactions are processed through licensed payment providers.<\/p>\n<p><strong> Cookies<\/strong><\/p>\n<p>Our website uses cookies for functionality, analytics, and marketing.<br \/>\nPlease see our Cookie Policy for detailed information on the use and management of cookies.<\/p>\n<p><strong> Contact<\/strong><\/p>\n<p>For any inquiries regarding personal data processing, contact us at:<br \/>\ninfo@ivdesign.shop<\/p>\n<p><strong> Updates to this Policy<\/strong><\/p>\n<p>We may modify this Privacy Policy from time to time. Updates will be published on this page with the date of revision.<br \/>\nLast updated: February 2026.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<h5 style=\"text-align: left;font-family:Abril Fatface;font-weight:400;font-style:normal\" class=\"vc_custom_heading\" >POLITIKA PRIVATNOSTI<\/h5>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><strong> Op\u0161te informacije<\/strong><\/p>\n<p>Ova Politika privatnosti obja\u0161njava na koji na\u010din IVdesign obra\u0111uje, koristi i \u0161titi va\u0161e li\u010dne podatke prikupljene prilikom kori\u0161\u0107enja sajta<a href=\"https:\/\/ivdesign.shop\/sr\/\"> www.ivdesign.shop<br \/>\n<\/a> Primenjuje se na sve posetioce, registrovane korisnike i kupce koji putem sajta ostvaruju kupovinu.<\/p>\n<p>Upravlja\u010d podataka:<br \/>\nCREATIVE BERRY DOO TOPOLA<\/p>\n<p>Bulevar Vozda Karadjordja 115, 34310 Topola<br \/>\nMati\u010dni broj: 21118494 | PIB: 109050020<\/p>\n<p>\u0160ifra delatnosti: 7311<br \/>\nKontakt: info@ivdesign.shop | Tel: \u00a0+381 61 222 93 41<\/p>\n<p>&nbsp;<\/p>\n<p><strong> Koje podatke prikupljamo<\/strong><\/p>\n<p>Prilikom kori\u0161\u0107enja sajta mo\u017eemo prikupljati slede\u0107e vrste podataka:<\/p>\n<ul>\n<li aria-level=\"1\">Osnovne podatke: ime, prezime, adresa, e-mail adresa, broj telefona;<\/li>\n<li aria-level=\"1\">Podatke o porud\u017ebinama i isporuci;<\/li>\n<li aria-level=\"1\">Podatke o pla\u0107anju (samo informacije o transakciji \u2013 ne \u010duvamo broj platne kartice);<\/li>\n<li aria-level=\"1\">Podatke o kori\u0161\u0107enju sajta (kola\u010di\u0107i, IP adresa, podaci o pretra\u017eiva\u010du, istorija kupovine).<\/li>\n<\/ul>\n<p><strong> Svrha obrade podataka<\/strong><\/p>\n<p>Va\u0161i podaci koriste se isklju\u010divo u slede\u0107e svrhe:<\/p>\n<ul>\n<li aria-level=\"1\">Realizacija kupovine i isporuke porud\u017ebine;<\/li>\n<li aria-level=\"1\">Izdavanje ra\u010duna i vo\u0111enje poslovnih evidencija;<\/li>\n<li aria-level=\"1\">Odgovaranje na va\u0161e upite i pru\u017eanje podr\u0161ke;<\/li>\n<li aria-level=\"1\">Slanje informacija o porud\u017ebini i statusu isporuke;<\/li>\n<li aria-level=\"1\">Unapre\u0111enje funkcionalnosti sajta i korisni\u010dkog iskustva;<\/li>\n<li aria-level=\"1\">Marketing komunikacija samo uz va\u0161 izri\u010dit pristanak (newsletter, promotivne ponude).<\/li>\n<\/ul>\n<p><strong> Pravna osnova obrade<\/strong><\/p>\n<p>Podatke obra\u0111ujemo u skladu sa Zakonom o za\u0161titi podataka o li\u010dnosti i to:<\/p>\n<ul>\n<li aria-level=\"1\">izvr\u0161enje ugovora o kupovini,<\/li>\n<li aria-level=\"1\">zakonske obaveze (ra\u010dunovodstvo, poreske evidencije),<\/li>\n<li aria-level=\"1\">legitimni interes (bezbednost sistema, spre\u010davanje zloupotreba),<\/li>\n<li aria-level=\"1\">saglasnost korisnika (za marketing, newsletter i kola\u010di\u0107e).<\/li>\n<\/ul>\n<p><strong> Deljenje podataka<\/strong><\/p>\n<p>Va\u0161i podaci se dele samo sa pouzdanim partnerima koji su neophodni za funkcionisanje usluge:<\/p>\n<ul>\n<li aria-level=\"1\">kurirske slu\u017ebe (Post Express) \u2013 isporuka robe,<\/li>\n<li aria-level=\"1\">ra\u010dunovodstveni servis,<\/li>\n<li aria-level=\"1\">IT i hosting partneri,<\/li>\n<li aria-level=\"1\">servisi za analitiku i kola\u010di\u0107e (Google Analytics, Meta Pixel).<\/li>\n<\/ul>\n<p>Svi partneri postupaju prema ugovorima o poverljivosti i za\u0161titi podataka.<\/p>\n<p><strong> Rok \u010duvanja<\/strong><\/p>\n<p>Li\u010dni podaci se \u010duvaju onoliko koliko je potrebno za ispunjenje svrhe obrade:<\/p>\n<ul>\n<li aria-level=\"1\">podaci o kupovini \u2013 10 godina (zakonski rok za \u010duvanje faktura),<\/li>\n<li aria-level=\"1\">korisni\u010dki nalozi \u2013 do momenta brisanja od strane korisnika,<\/li>\n<li aria-level=\"1\">marketin\u0161ki podaci \u2013 do povla\u010denja saglasnosti.<\/li>\n<\/ul>\n<p><strong> Prava korisnika<\/strong><\/p>\n<p>Imate pravo da:<\/p>\n<ul>\n<li aria-level=\"1\">zatra\u017eite pristup, ispravku, brisanje ili ograni\u010denje obrade;<\/li>\n<li aria-level=\"1\">prigovorite na obradu;<\/li>\n<li aria-level=\"1\">prenesete svoje podatke drugom rukovaocu;<\/li>\n<li aria-level=\"1\">povu\u010dete saglasnost za marketing u bilo kom trenutku;<\/li>\n<li aria-level=\"1\">podnesete pritu\u017ebu Povereniku za informacije od javnog zna\u010daja i za\u0161titu podataka o li\u010dnosti (www.poverenik.rs).<\/li>\n<\/ul>\n<p><strong> Bezbednost podataka<\/strong><\/p>\n<p>IVdesign koristi tehni\u010dke i organizacione mere za\u0161tite \u2013 enkripciju (SSL), ograni\u010den pristup i za\u0161titu servera.<br \/>\nBrojevi platnih kartica se ne \u010duvaju na na\u0161em serveru, ve\u0107 se transakcije obavljaju preko ovla\u0161\u0107enih procesora pla\u0107anja.<\/p>\n<p><strong> Kola\u010di\u0107i<\/strong><\/p>\n<p>Sajt koristi kola\u010di\u0107e radi funkcionalnosti, analitike i marketinga.<br \/>\nVi\u0161e informacija prona\u0111ite u Politici kola\u010di\u0107a.<\/p>\n<p><strong> Kontakt za za\u0161titu podataka<\/strong><\/p>\n<p>Za sva pitanja u vezi sa obradom i za\u0161titom li\u010dnih podataka mo\u017eete nas kontaktirati na:<br \/>\ninfo@ivdesign.shop<\/p>\n<p><strong> Izmene Politike privatnosti<\/strong><\/p>\n<p>Zadr\u017eavamo pravo izmene Politike privatnosti.<br \/>\nSve izmene \u0107e biti objavljene na sajtu, uz datum poslednje revizije.<br \/>\nPoslednja izmena: februar 2026.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div>\n<\/section>","protected":false},"excerpt":{"rendered":"General Information This Privacy Policy explains how IVdesign collects, uses, and protects your personal data when you visit and make purchases on the website www.ivdesign.shop. Data Controller: CREATIVE BERRY DOO TOPOLA Bulevar Vozda Karadjordja 115, 34310 Topola Registration number: 21118494 | VAT: 109050020 Email: info@ivdesign.shop | Tel: \u00a0+381 61 222 93 41 By using this website, you agree to this Privacy Policy and the processing of your personal data as described herein. 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